Submit a Complaint
Sudbury East Building and By-law Services (SEBBS) is responsible for enforcing municipal by-laws within the Municipality of French River.
By-laws are created to address local community issues, including the protection of the environment, public health and safety, and to maintain an orderly appearance in the community.
Common By-law Infractions May Include:
- Messy or unsightly yards
- Dogs off leash
- Noise complaints
- Open burning concerns
- Improper snow removal
- Other property standards concerns
Reporting a By-law Infraction
It is always best if neighbours can respectfully resolve issues without having to submit a complaint. If possible, discuss the problem with your neighbour. If your efforts are unsuccessful, the SEBBS team may be able to assist. Submissions are reviewed during regular office hours.
Submitting an official Complaint:
- Within five business days of receiving your complaint, staff will provide an acknowledgement.
- The acknowledgement will identify the staff member assigned to investigate and provide their contact information.
- All complaints are kept confidential.
If you are ready to submit a complaint, please follow this link: Submit a By-law Complaint
Emergencies
- For emergencies, call 9-1-1.
- For non-emergency matters such as public nuisance, property damage, vandalism, public alcohol consumption, traffic, or criminal activity, call the Ontario Provincial Police (O.P.P.) Non-Emergency Line: 1-888-310-1122.
Privacy Notice
The personal information you provide when submitting a complaint is collected under the authority of the Municipal Act, 2001 and will be used by the Municipality of French River and SEBBS staff solely for the purpose of investigating and resolving the matter.
This information is protected under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).
For more information on how personal information is handled or to request access to municipal records, please visit our Freedom of Information (FOI) Requests page.